Stone Steps and Retaining Wall Project in Torrington, CT
Based on 234 reviews
14:09 28 Sep 22
After a few quotes I called Arnold’s and couldn’t be happier! It was so easy to get this job done. He understood exactly what I wanted. Great prices! Great communication, I plan to use him again in the future and would recommend to anyone!!! Again couldn’t be happier. Thanks Arnold’s!!
15:21 22 Aug 22
We have had Arnold’s Masonry rebuild two brick chimneys and repair the brick siding. They matched the bricks almost perfectly. Their workmanship was flawless. The workers where extremely friendly and knowledgeable, and they completed the job in very timely manner. After 17 years, hour chimneys remain in perfect condition. We really all their efforts and hard work and would highly recommend Arnold’s masonry to other.
19:49 08 Jul 22
Our house was built in 1946 and the cement on our hatchway disintegrated and had to be repaired. We feel lucky that we found Arnold's Masonry to do the job. They went above and beyond what was listed in the contract and did an outstanding job. We highly recommend this company.
22:48 22 Jun 22
After over twenty years in our house, the state of the small retaining wall on the driveway had degraded to the point that it was more a rubble pile than a wall. It was likely originally built hurriedly, and incorrectly, in the effort to quickly sell the “spec” house. While I had experience dealing with multiple housing contractors over the years, masonry was very new to me, so I did a quick search of masonry contractors in the area along with their credentials. I selected three to send out e-mailed requests for quotes from. This included photos & detailed descriptions of scope of work. One never responded at all, another responded “I’ll take a look at this” then never got back to me. Arnold did respond & we had a very good e-mail back & forth until he got a firm grasp of the project. I knew it was relatively small compared to a lot of others, so I expected it might be passed over. Arnold stopped by to talk with me about the wall upgrade and was completely honest about costs. I had concerns over water drainage, and he described what he would do to provide for this. We agreed on pricing (which I felt was very reasonable) & Arnold set a date to both begin & end the project (2 days). Weather dictates these schedules of course, so I was surprised that Arnold was able to start only three days after his original projection. And then he had completed the work within the 2-day estimate! Both my wife and I are extremely happy with the work that Arnold, his dad, and his helper did to remove the old wall, prepare a foundation, and install a new colonial fieldstone wall. Plus, I got to keep the old stones for my own various projects! ARNOLD’S MASONRY & CONSTRUCTION LLC is an “old world” craftsmanship company who cares about the quality of the work & the details. It really shows in their final product! I would very highly recommend them for any projects!
17:38 21 Jun 22
Arnold’s Masonry did an excellent job with our backyard project. They were prompt, efficient and detailed. The work was done when we were told it would be done with the level of care and attention we wanted. We are beyond happy with the final product! The major thing that stood out to us was the time and energy the crew put in on the final day of the project to do the little things that went above and beyond our expectations. The detail of the job, the flexibility to consult with us on small changes while providing their expertise and the final product would 100% have us recommend Arnold’s Masonry.
14:43 18 Jun 22
Arnold's Masonry of Waterbury CT is the best Masonry Contractor hands down. They are reliable, professional. Arnold does more than what he promises. Very legit paper work (Proposal & Agreement) which details all scope of work. No surprises start to finish. His work is professionally done. We could not be happier with our patio and stone retaining wall installation. I highly recommend them.
14:34 08 Jun 22
Arnold and his crew were extremely professional and easy to work with. We’re very happy with the walkway they put in, which demonstrated beautiful craftsmanship and attention to detail. The work was completed quickly and well ahead of schedule. They’re the best!
18:09 06 Jun 22
I had Arnold Masonry over to install a gravel pad for my Carefree shed. He was thoroughly professional in all aspects. Paid attention to details. He did all paper work as required by law. Arnold and his crew did an excellent job. I highly recommend. In the future he will be my go to for any work I need done. His work is second to none.
13:33 06 Jun 22
Wanted to send out a very Big Thank You to Arnold Masonay, who did a wonderful job on our front walkway stone and brick stairs. It was completed in a timely manner, very professional, neat, clean and most importantly, the price was right. They have performed several projects at our Home with all satisfying results. Have recommended them on many occasions to Friends and Family members who have had the same satisfying experience. Thanks again Arnold to you and your team on a job well done. Liliana Del Carmine, Waterbury, CT.
16:59 17 May 22
We were very fortunate to be able to work with Arnold and our expectations were met with clear and concise communication. From the initial request through completion, he consistently sought to understand what we were trying to achieve while staying within budget. A true craftsman and a pleasure to work with!
14:35 15 Sep 20
Reliable, always came when he said he was. Arnold recreated our front steps to exactly what we wanted. Highly recommend his work and sub-contractor for wrought iron railings.
20:23 14 Sep 20
It's rare to find a mason to begin with, but finding one that provides exceptional customer service, quality and personality is almost a thing of the past. I've dealt with plenty of contractors where I felt like they were doing me a favor by overcharging on a job because they've been one of the go-to biz's for awhile and the price of the job was different because of the town you lived in. Not everyone mind you but enough to notice when someones isn't that way. Arnold's Masonry is easy to recommend if you're looking for competitive cost with quality to match.
00:57 27 Aug 20
We had an old paver sidewalk that were improperly pitched and accumulated water. Arnold's replaced our sidewalk and properly pitched it with quality products and workmanship. They were meticulous with attention to detail. The owner was very knowledgeable, professional and personable. Thank you Arnold's. We are thrilled with our new sidewalk!! We highly recommend this business.
15:12 09 Aug 20
Very happy with the work done by Arnold’s Masonry Arnold accommodated us within a narrow window of time was attentive to our particular needs and communicated every detail of the job Workers were courteous personable and respectful to us and our property. Cleanup was spotless Arnold was willing to go the extra mile for us by improvising a unique stair step feature in our retaining wall. A nice artistic touch Thank you Arnold and crew Highest recommendation
02:26 24 Jul 20
Arnold is a skilled craftsman with an attention to detail that most do not afford their customer’s in this day and age. He took my very undeveloped concept of new stairs to my back yard and made them look perfectly suited for the house and existing stonework. In the front of the property. Arnold ensures that your expectations are being met throughout the project. He provides quality feedback, asks questions and sends pictures when you are not onsite to confirm next steps. It feels more like a collaboration then a service by the time the work is completed. I was thrilled with the end result and will be using Arnold again for future projects. Without a doubt, he is a unique find.
04:29 01 Jun 20
We are so pleased with the work that Arnold did for us. He repaired and painted our cracked concrete porch and reset our paver walkway and sanded. The work was done professionally, timely and at a reasonable price. We highly recommend Arnold’s Masonry!
17:45 11 May 20
From the initial appointment to the completion of the project, Arnold was a pleasure to work with. I asked a lot of questions throughout and was always met with a smile and detailed explanation. They were professional and the workmanship exceeded our expectations. So much so, I expanded the project in the middle! We will definitely be hiring them again for other projects and won’t hesitate to refer them business.
01:05 30 Apr 20
Arnold's Masonry is top notch. From the 1st phone call to the finished product, Arnold took care of every detail. Professional and truly knows his craft. Would definitely use him again
18:46 13 Feb 20
Absolutely wonderful. I have used Arnold’s Masonry in the past and each time they have done a very professional, neat job. In my opinion the best masons in Waterbury CT area.
02:48 15 Jan 20
I always had found it difficult to find a true craftsman especially a mason to maintain my rental properties. Ever since I found Arnold’s Masonry of Waterbury CT, which came recommended to me by a friend. It’s been more then a pleasure to work with Arnold, his father and the crew. They are very trustworthy people. Very prompt, their quality of work is second to none. This is my one stop shop company when it comes to masonry needs. I have been using them for little over 10 years now and will always keep using them. I would highly recommend. They always work with my budget and find me the best solution. I would not hesitate to ask them to negotiate, if working in a limited budget for a project.
00:43 12 Jan 20
Arnold and his crew did a great job. Arnold was very responsive discussing our project and scheduling. His crew arrived right on time and before they left Arnold went around the job with me to make sure everything was 100% right. The area was left clean. Will definitely work with them again in the future.
02:30 16 Nov 19
My husband and I were working with a tight deadline and a budget for some work on our house, and we were more than satisfied with Arnold's Masonry. The company had great reviews and they were true of our experience as well. Arnold was very responsive with scheduling the job and working around our schedule, promptly scheduled the job, great quality of work and was even willing to negotiate with us and work around our budget for the job. I would highly recommend this father and son team. They were extremely professional and respectful. We plan on using them for any similar future work needed around our properties.
23:25 08 Nov 19
We saw his sign in front of a house up the street. We liked the job he did there, so asked him to look at the area where we needed our front sidewalk replaced. We were able to come to a quick agreement and he got the job started shortly afterward. We are thrilled with the job he did-it’s absolutely gorgeous!! We will definitely consider him for future projects-quality work!
14:26 08 Nov 19
Arnold's is a gem of a business. Excellent craftmanship and service. Could not be more pleased with my new front walkway. I would definitely recommend them to anyone looking for masonry work.
00:17 10 Oct 19
I recently contracted with Arnold’s Masonry to repoint some brick steps. I thoroughly enjoyed our association. Arnold was very professional, prompt, and timely. He was very patient in answering my novice questions. The entire project moved along very quickly and took only about three weeks from my initial contact to completion. I am extremely happy with the end result of the project and would highly recommend Arnold’s Masonry for both small and large projects. And to top it all off, they’re really nice people, too!
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